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Closing

EFFECTIVE IMMEDIATELY:  The CERWD office is still closed to customer access due to COVID-19.  Bill payment can be made on-line, at Casey State Bank or by using the dropbox.  Customers may still contact the office by phone.
Above all, we want you to know that we’re prepared and taking actions to help maintain the health and safety of our co-workers and facilities so we can continue providing you safe, reliable water. We are closely monitoring the COVID-19 situation.

Clark-Edgar Water District employees who personally interact with customers and members of the public are taking several precautionary actions, including social distancing. The recommendations they follow are consistent with federal public health guidelines from the Centers for Disease Control.

More Payment Information

Rate Schedule:

View the 2019 Rate Schedule.

Deposits:

Clark-Edgar Rural Water District requires all renter's, including customers buying on contract, to pay a $100.00 water deposit (or current deposit rate) to begin service. Renter(s) are responsible for the water bill and all costs associated, including disconnect/reconnect fees. Landowners reserve the right to have the meter-shut off if the account becomes past due. When service is terminated, the deposit will be applied to the final bill and the remaining balance returned to the customer. It is important for renters to provide the District with a forwarding address so they may receive their deposit refund. Property owners are not required to pay a deposit, but will be required to show proof of ownership and sign a User's Contract Assignment Form.

Late Fees:

Bills are mailed out each month for all accounts. There are two different billing cycles. Cycle 1 bills are due on the 10th of each month and Cycle 2 bills are due on the 25th of each month. A 10% late charge is applied if payment is not received by the cycle due dates. Past Due bills are due for Cycle 1 on the 20th of each month and Cycle 2 Past Due dates are due on the 5th of each month. If payment is not received by the Past Due date, service will be disconnected the following day. Service will not be restored until the delinquency and penalty is paid in full. In addition, a $40 reconnect fee on the first occurrence will be added and subsequent reconnect fees will be $80. Service will only be restored during normal business hours. If a district representative collects the past due amount at the time of disconnection, there will a $20 collection fee added to the past due balance.

Automatic Withdraw Payments:

Automatic Withdraw Payments is available to all customers. The payment is automatically withdrawn on or around the due date depending on what day the due date falls on. There is a $0.25 per month charge for automatic payment option that is added to the monthly billing. If interested, please download the form or contact the office for the form.

After-hours Drop Box:

For your convenience, there is a drop box located near the front door of the office. Payments placed in the after-hours drop box will not be processed until the next business day.

Insufficient Funds:

There will be a $25.00 charge applied to all returned checks and bank drafts. If two (2) non-sufficient or returned checks/bank drafts are received within six (6) months, the District will no longer receive personal checks from customer and require customer to pay with cash, money order or cashier's check.

 

Contact Us

217-463-5888

475 Il Hwy 1

P.O. Box 297

Marshall, IL  62441

Location

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